For small MSP teams
A handful of techs in the field logging time in Zoho Desk, and one person responsible for turning that into accurate FreshBooks invoices.
Why this is harder with more techs
More techs means more tickets, more inconsistent notes, and more chances for something to get missed or logged twice — especially when billing review is squeezed in between everything else your admin does. Trusting a fully automated sync with your team's time entries is risky when hours and wording vary tech to tech.
With FreshZync
Your billing admin gets a single dashboard showing every tech's recent time entries, auto-matched to the right client project, ready to review and adjust before anything is sent. Multiple team members can have their own login to split review work without losing visibility into what's already been imported.
The Growth plan ($79/mo) supports up to 3 admin logins and 500 synced entries a month — enough headroom for most small teams, with overage billing instead of a hard stop if you go over.